Event Participants
Executives
3 Niranjan Gupta, Priya Nair, Yogesh Mulgaonkar
Analysts
6 Aditya Soman, Manoj Menon, Mihir Shah, Nihal Jham, Percy Panthaki, Sidharth Negandhi (plus unattributed web questions)
Financials & KPIs
| Metric | Reported | Commentary |
|---|---|---|
| Turnover | ₹17,184 crore | USG of +10% YoY, highest in 13 quarters; driven equally by volume and price |
| Underlying Sales Growth (USG) | +10% YoY | Trajectory strengthened from 3% in H1 FY26; competitive with continued turnover-weighted market share gains |
| Underlying Volume Growth (UVG) | +5% YoY | Volume-led growth; price contributed the balance of USG |
| EBITDA | ₹3,947 crore | +8% YoY; supported by savings program and disciplined P&L management |
| EBITDA Margin | 23% | Within guided range despite commodity inflation; crude and palm oil remain elevated |
| Profit After Tax (bei) | ₹2,731 crore | +9% YoY |
| Reported PAT | ₹2,680 crore | -2% YoY due to ₹330 crore one-off tax credit in Q1 FY26 base; adjusted for this, growth was +11% YoY |
| A&P Spend | ₹1,657 crore | Highest in last 11 quarters; stepped up sequentially to support brand investment |
Geographic & Segment Commentary
- Home Care: Delivered 14% USG with high single-digit UVG, its strongest performance in three years. Fabric wash posted broad-based double-digit volume-led growth; bars and powders sustained their step-up while liquids accelerated. Household care grew double-digit on both USG and UVG, with Vim liquid continuing double-digit growth on rising penetration. Calibrated price increases taken on crude-linked derivatives amid inflation.
- Beauty & Wellbeing: Delivered 12% USG with high single-digit UVG. Hair care posted another quarter of double-digit volume-led growth, with premium formats (hair masks, serums) outperforming. Skincare and color cosmetics grew high single-digit, led by double-digit premium skincare growth; Minimalist strengthened its double-digit trajectory with aggressive offline expansion. Health and wellbeing was soft as OZiva transitions toward emerging demand spaces.
- Personal Care: Delivered 4% USG, price-led on continued palm oil inflation for a second consecutive year. Skin cleansing grew mid-single digit with premium bars (Dove, Pears) posting double-digit volume-led growth; body wash accelerated double-digit on market development while strengthening category leadership. Oral care grew mid-single digit with premium innovations (Closeup White Now, Pepsodent Gum Care, Sensitive Care) gaining traction.
- Foods: Delivered 7% USG with mid-single-digit UVG. Premium tea grew low single-digit UVG; coffee delivered double-digit volume-led growth with Bru Gold RTD scaling. Lifestyle nutrition posted double-digit growth in Horlicks and Boost - the fifth consecutive quarter of positive UVG - with Boost crossing ₹1,000 crore annual turnover (21st brand in the club). Packaged foods grew high single-digit, led by Unilever Food Solutions, mayonnaise, and international sauces.
- Rural & Urban / Channels: Both rural and urban growth were robust; rural growth stepped up over the last few quarters and is a key driver of change. Quick commerce grew strong double digits (40-50% per management), while general trade distribution-led growth came from small towns and rural.
Company-Specific & Strategic Commentary
- Supply Chain Resilience: Global procurement network ensured supply continuity amid volatility. Haridwar and Sonipat factories were recognized by the WEF Global Lighthouse Network, taking HUL to eight Lighthouse designations across six sites - the highest for any company in India.
- Innovation Infrastructure: Unilever Fragrance House launched in India, combining science, consumer insight, and AI. The Mumbai liquids lab of the future accelerates formulation development timelines by up to six times.
- AI & Digital Transformation: AI embedded across the value chain; the digital-first Vijayawada distribution center delivers AI-enabled real-time visibility for demand sensing, warehouse operations, truck tracking, and digital proof of delivery. AI-enabled ROI programs are also driving marketing spend efficiency.
- Portfolio Transformation: 50 brands across 15 categories straddling the price pyramid. Acquisitions (Minimalist, OZiva) provide exposure to higher-velocity growth spaces; digital-first brands are expanding offline. Simple, Vaseline, and Pond's all grew strong double digits in the quarter.
- Capital Markets Day: Management will share further strategy details at the Capital Markets Day in September.
Guidance & Outlook
| Metric | Guidance / Outlook | Commentary |
|---|---|---|
| Revenue growth | FY 2027 to be better than FY 2026 | Based on continued market development, channel expansion, and portfolio transformation; FMCG demand expected to remain stable. |
| EBITDA margin | Around current guided range (~23%) | Structural savings, calibrated pricing (less than half of inflation passed through), and judicious media investment; commodities and currencies remain elevated. |
| Demand environment | Stable FMCG demand | No inflation-led impact on consumption observed; management monitoring monsoon progress and global geopolitical/currency volatility. |
Risks & Constraints
| Risk | Context |
|---|---|
| Commodity inflation | Palm oil inflation for a second consecutive year is driving soap category volume decline; crude-linked derivatives inflation is pressuring home care (segment EBIT fell despite strong top line). Management is taking calibrated price increases and remains confident of maintaining EBITDA margins with crude in the $75-100/bbl range; $140-160/bbl would be a different discussion. |
| Monsoon / El Niño | Agriculture is ~15% of GDP; a difficult year could impact GDP growth by 50-60 bps. Current rainfall deficit is ~15%; management sees no meaningful impact if deficit stays within 15-20%. MSP increases of 5-6% provide partial insulation to rural incomes. |
| Geopolitical & currency volatility | Global environment is uncertain with geopolitical tensions, volatile commodity markets, and currency fluctuations; supply chain moats and global procurement scale are mitigating disruption risk. |
| Portfolio transition execution | OZiva's growth moderated as the business transitions toward emerging demand spaces, driving a soft health & wellbeing quarter; management remains bullish and plans a pipeline of innovations. |
Q&A Highlights
Outlook & Guidance Confidence
- Question: Last quarter's outlook seemed more confident - has thinking on FY27 changed given monsoons and geopolitics were always present? (Manoj Menon, ICICI Securities)
- Answer: No change in confidence levels; HUL remains well-positioned to navigate volatility through portfolio, procurement, supply chain, and savings. The cautionary language only reflects the uncertain economic scenario. (Priya Nair)
Soaps Performance & Palm Oil Inflation
- Question: What's driving mid-single-digit volume decline in soaps - grammage reduction, category growth, or market share? (Manoj Menon, ICICI Securities; Percy Panthaki, IIFL Capital)
- Answer: The category is impacted by two years of palm oil-led inflation; sequential inflation over two years is the core driver, with GST cuts partially netting off. Management won't comment on segment-level share but is driving premiumization - Dove and Pears are growing double digits - and body wash conversion. Lux and Lifebuoy mass portfolio remains a focus. (Niranjan Gupta)
- Follow-up: Is there mass-end share loss? - Management declined to comment on competitiveness by segment; overall turnover-weighted market share is being won. (Priya Nair)
Commodity Inflation, Pricing & Margin Flexibility
- Question: With cost inflation (
10%) running ahead of pricing (5%), should gross margins see sequential pressure and will pricing inch up? (Mihir Shah, Nomura) - Answer: Management won't comment on gross margin specifically; all P&L lines are being leveraged. Even with pricing far below inflation, EBITDA will remain around the guided range. Crude in the $75-100/bbl range is manageable; $140-160/bbl would be a different discussion. (Niranjan Gupta)
A&P Investment Efficiency
- Question: A&P is growing slower than sales - is there under-investment to protect margins? (Mihir Shah, Nomura)
- Answer: AI-enabled return-on-marketing-investment programs and procurement leverage on media costs are improving efficiency; GRP levels, SOV, and SOM are all going up, and HUL is #1 in most categories. On an absolute basis, A&P of ₹1,657 crore is the highest in 11-12 quarters. (Priya Nair, Niranjan Gupta)
Mass vs Premium Growth
- Question: Is there a K-shaped pattern where mass lags premium, and are you deliberately playing it? (Aditya Soman, CLSA)
- Answer: Mass growth is not behind; HUL remains competitive at both ends of the pyramid, which is critical given scale. Premium sub-segments naturally grow faster across population strata. Rural and urban are both robust, with rural growth stepping up in recent quarters. (Priya Nair)
Monsoon / El Niño Risk
- Question: Historically, strong El Niño years haven't materially impacted performance - is that still the right framework? (Nihal Jham, HSBC)
- Answer: Agriculture is ~15% of GDP; a difficult year impacts GDP by 50-60 bps. Portfolio spread across categories provides confidence to navigate. MSP increases of 5-6% insulate rural incomes; current rainfall deficit is ~15%, and a 15-20% deficit would have no meaningful impact. (Priya Nair, Niranjan Gupta)
Growth Sustainability & "Power Moves"
- Question: Is the double-digit USG growth sustainable? (Web question)
- Answer: FY27 will be better than FY26. Growth is broad-based across categories, channels (GT, MT, Q-commerce), rural/urban, and mass/premium. Sustainability rests on sharp resource allocation behind "power moves" (low-penetration, high-growth segments), market development, distribution/execution gains, and portfolio shift to higher-velocity areas like Minimalist and OZiva. (Priya Nair, Niranjan Gupta)
Quick Commerce Opportunity
- Question: Are there signs of quick commerce slowdown, and how do you see the channel? (Web question; Sidharth Negandhi, CWC)
- Answer: HUL's Q-commerce growth is strong at 40-50% despite new players entering. Focus is on curated tech solutions, tailored assortments, Q-commerce-specific price pack architecture, and data/insights to improve conversion and repeat usage. The channel remains structurally attractive and enables consumer segmentation and new sub-segment creation. (Priya Nair)
OZiva Transition
- Question: OZiva grew ~80% in FY26 - what's behind the Q1 moderation? (Nihal Jham, HSBC)
- Answer: Growth in nascent wellness categories is not linear; the business is transitioning toward emerging demand spaces. Management remains extremely bullish on the wellness opportunity and will roll out a spate of innovations. (Priya Nair)
Tea Inflation
- Question: What's the commentary on tea inflation and pricing actions? (Web question)
- Answer: Early read of the tea season shows an inflationary trend; pricing decisions will follow assessment of the full buying season. (Priya Nair)
Key Takeaway
HUL delivered its strongest quarter in 13 quarters - turnover of ₹17,184 crore with 10% USG split equally between volume and price - while EBITDA grew 8% to ₹3,947 crore and margin held at 23% within guidance despite sustained palm oil and crude inflation. Growth was broad-based: Home Care led at 14% USG and Beauty & Wellbeing at 12%, while Personal Care lagged at 4% on soap category pressure and Foods grew 7% with Boost crossing ₹1,000 crore annual turnover. Management attributed the step-up to sharp resource allocation behind "power moves" in low-penetration segments, market development, and channel execution, with rural and quick commerce (growing 40-50%) as key drivers. A&P was raised to ₹1,657 crore, the highest in 11 quarters, alongside continued investment in supply chain (eight WEF Lighthouse designations), AI infrastructure, and innovation labs. FY27 guidance is for revenue ahead of FY26 with EBITDA margin around the guided range; watch points include palm/crude inflation, soap volume recovery, monsoon progress, and OZiva's transition.